Technology Infrastructure for NGOs, UN Agencies & Development Organizationsin Uganda
Secure communications, cloud collaboration, cybersecurity, and reliable power — engineered for development organizations by Backspace Business Solutions.
The Challenge: Why NGOs Struggle with IT
Multiple Offices, One Standard
NGOs operate across multiple field offices and regional hubs. Each location needs consistent connectivity, security, and communication — but rarely gets it.
Remote & Mobile Staff
Field workers, evaluators, and program managers need secure access to shared systems from anywhere. Unsecured personal devices create data leakage risks.
Data Security & Compliance Requirements
Donor data, beneficiary PII, and financial reports require strict compliance with GDPR, UN security protocols, and organizational data governance policies.
Unreliable Power Infrastructure
Field offices in rural areas face frequent outages and voltage spikes. Without backup power, servers, VoIP systems, and security equipment go offline.
Multi-Site Communication Gaps
Coordination between Kampala HQ, regional offices, and field sites relies on expensive mobile calls. There is no unified phone system across locations.
No Backup or Disaster Recovery
Critical program data, reports, and financial records exist only on local machines. A single hardware failure or theft means permanent data loss.
Our Solutions for NGOs
Complete ICT infrastructure designed for development organizations.
Structured Cabling & Networking
Professional structured cabling with Ubiquiti enterprise networking for every office. VLAN segmentation, secure WiFi, and centralized management across sites.
- Cat6/Cat6A cabling to every workstation
- Ubiquiti UniFi access points for office WiFi
- VLAN separation for staff, guests, and devices
- Remote dashboard for multi-site monitoring
- Scalable design for field office expansion
- 24/7 network monitoring and alerts
Best for: NGOs with multiple office locations
VoIP for Multi-Site Communication
Grandstream UCM IP-PBX with SIP trunking connecting all offices. Free inter-site calls, call recording, ring groups, and mobile app for field staff.
- Inter-site calls at zero cost via VoIP
- Department ring groups across offices
- Call recording for compliance and audits
- Mobile app for staff in the field
- SIP trunking for local and international calls
- Integration with existing phone numbers
Best for: NGOs needing unified communications
Cloud Solutions & Collaboration
Microsoft 365 or Google Workspace deployment with centralized email, file sharing, and collaboration tools. Cloud backup with Synology NAS for local redundancy.
- Microsoft 365 / Google Workspace setup
- Centralized email with custom domain
- OneDrive/SharePoint or Google Drive for files
- Synology NAS for local backup and sync
- Data retention policies for compliance
- Training for staff on cloud tools
Best for: NGOs adopting digital collaboration
Cybersecurity & Endpoint Protection
ESET-powered protection for every endpoint — offices, laptops, and field devices. Includes email security, encryption, and compliance reporting.
- ESET PROTECT for all endpoints
- Email security for phishing protection
- Full-disk encryption for laptops
- Ransomware rollback and recovery
- Compliance reporting for auditors
- Web filtering for acceptable use policy
Best for: All NGOs handling sensitive data
Power Infrastructure & UPS
Online UPS for servers and networking, line-interactive UPS for workstations, and generator ATS for extended outages. Keeps operations running through power failures.
- Online UPS for server room and VoIP
- Line-interactive UPS for workstations
- Surge protection at distribution boards
- Automatic generator changeover (ATS)
- Battery monitoring and maintenance
- Power quality logging for equipment protection
Best for: All offices in areas with unreliable power
Biometric Access Control
Fingerprint and card-based access control for server rooms, offices, and restricted areas. Audit trails, visitor management, and integration with CCTV.
- Fingerprint readers for server rooms
- Card-based access for office doors
- Visitor management and logging
- Integration with CCTV for verification
- Audit trails for compliance reporting
- Remote door unlock for emergencies
Best for: Offices with sensitive data or equipment
Why NGOs Choose Backspace
Assessment-First
We audit every office before designing. Network topology, security posture, and power capacity are measured, not assumed.
Certified Engineers
Ubiquiti, Grandstream, ESET, and Synology certified engineers who understand NGO security and compliance requirements.
Vendor-Neutral
We recommend the right hardware for your budget and donor requirements, not the brand that pays us the highest commission.
Ongoing Support
Managed IT services with 24/7 monitoring, remote support for field offices, and helpdesk for staff across all locations.
Our Technology Partners
Enterprise-grade hardware chosen for reliability and compliance.
Grandstream
VoIP & IP-PBX systems
ESET
Cybersecurity & endpoint protection
Ubiquiti
Enterprise networking
Synology
NAS & backup solutions
Ready to Upgrade Your Organization's Infrastructure?
Get a free, no-obligation assessment — we'll evaluate your network, security, communications, and power systems.
Our Approach
We Don't Just Supply Equipment
We engineer technology to work together — from initial assessment through deployment and ongoing support.
Assess
We audit your current environment, risks, and requirements.
Design
We engineer a solution architecture tailored to your needs.
Supply
We source and deliver the right hardware and software.
Install
Our engineers deploy the system with minimal disruption.
Configure
We optimize settings, policies, and integrations.
Integrate
We connect everything to work as one unified system.
Support
Ongoing maintenance, monitoring, and local helpdesk.
Frequently Asked Questions
Related Solutions
Most customers who need this also need:
Have Backspace Engineer It
Ready to upgrade your organization's technology infrastructure? Let's discuss your requirements.
Have Backspace Engineer It
Custom proposal tailored to your offices and needs
Have Backspace Engineer It