What XDR Actually Does
See threats across endpoints, servers, cloud, and email in one unified view. XDR correlates signals across multiple layers so you can detect sophisticated attacks that single-layer security misses.
Official ESET Partner — Uganda
ESET Cybersecurity for Business
in Uganda
Genuine ESET licenses with expert deployment and local support. From small business antivirus to enterprise XDR — Backspace handles the full stack.
What is ESET?
30+ Years of Cybersecurity Excellence
ESET is a cybersecurity company with over 30 years of experience protecting businesses worldwide. Their lightweight detection engine protects endpoints, servers, email, cloud workloads, and mobile devices — without slowing down your computers.
Under 1% CPU impact
Consistently the lightest enterprise security in independent tests
30+ years of cybersecurity
Protecting businesses since 1992 with continuous innovation
500K+ business customers worldwide
Trusted by organizations of every size across 200+ countries
Backspace is an official ESET partner in Uganda — we assess, deploy, configure, and manage ESET across your organization.
Decision Guide
Which ESET Solution Do You Need?
Answer one question to find the right ESET product for your business.
What are you trying to protect?
Product Tiers
ESET Business Security Progression
Each tier builds on the previous one. Choose the level that matches your security requirements.
For SOHO & Small Offices
ESET Small Business Security
What it protects
Workstations, laptops, and mobile devices (5–25 seats)
Who it's for
Small businesses with no dedicated IT team
Key capabilities
- Cloud-managed console via ESET HOME
- Endpoint protection for Windows, macOS, and Linux
- Mobile protection for Android and iOS
- Web and email threat protection
Not included
- —No server protection
- —No centralized enterprise management
- —No encryption or advanced threat defense
When to upgrade
When you need server protection or centralized policy management
Managed Endpoint Security
ESET PROTECT Entry
What it protects
Workstations, laptops, mobile devices, and file servers
Who it's for
Growing businesses with basic IT oversight
Key capabilities
- Next-gen antivirus with machine learning detection
- Firewall and web control
- Cloud or on-premise management console
- Automated policy deployment and updates
Not included
- —No full disk encryption
- —No mobile threat defense
- —No cloud workload protection
When to upgrade
When you need encryption, mobile threat defense, or cloud workload protection
Advanced Threat Defense
ESET PROTECT Advanced
What it protects
Workstations, servers, mobile devices, and cloud workloads
Who it's for
Mid-size businesses with compliance requirements
Key capabilities
- Full disk encryption (BitLocker/FileVault management)
- Mobile Threat Defense for Android and iOS
- Cloud workload protection (AWS, Azure, GCP)
- Advanced Threat Defense with cloud sandboxing
Not included
- —No cloud app protection for M365 or Google Workspace
- —No mail server security
- —No vulnerability or patch management
When to upgrade
When you use M365/Google Workspace or need email and patch management
Complete Security Suite
ESET PROTECT Complete
What it protects
Endpoints, servers, cloud workloads, email, and SaaS apps
Who it's for
Organizations needing full-stack security coverage
Key capabilities
- Cloud app protection for Microsoft 365 and Google Workspace
- Mail server security with anti-spam and phishing detection
- Vulnerability and patch management
- Everything in PROTECT Advanced
Not included
- —No XDR or extended detection and response
- —No integrated threat hunting
- —No built-in multi-factor authentication
When to upgrade
When you need XDR, threat hunting, MFA, or enterprise incident response
Enterprise XDR & Response
ESET PROTECT Elite
What it protects
Endpoints, servers, cloud, email, and network — full visibility
Who it's for
Enterprises, financial services, healthcare, government
Key capabilities
- ESET Inspect XDR — cross-layer threat detection
- Threat hunting with root cause analysis
- MITRE ATT&CK integration and mapping
- ESET Secure Authentication (MFA) included
When to upgrade
This is the flagship — no further upgrade needed
Comparison
Capability Comparison
| Capability | Small Business | Entry | Advanced | Complete | Elite |
|---|---|---|---|---|---|
| Endpoint protection (Windows, macOS, Linux) | |||||
| Mobile protection (Android, iOS) | |||||
| Server protection | — | ||||
| Centralized management | — | ||||
| Mobile Threat Defense | — | — | |||
| Advanced Threat Defense (zero-day) | — | — | |||
| Cloud workload protection (AWS, Azure, GCP) | — | — | |||
| Full disk encryption | — | — | |||
| Cloud app protection (M365, Google Workspace) | — | — | — | ||
| Mail server security | — | — | — | ||
| Vulnerability & patch management | — | — | — | ||
| XDR / Extended Detection & Response | — | — | — | — | |
| Threat hunting | — | — | — | — | |
| Multi-Factor Authentication | — | — | — | — |
✓ Included — Not included
Buyer Guidance
Which One Should I Buy?
I just want basic protection for my laptop
→ ESET Small Business Security
Simple cloud-managed protection for small teams. No server infrastructure needed.
I need to manage security across my office computers
→ ESET PROTECT Entry
Centralized policy management, firewall, and web control from a single dashboard.
I need encryption and protection for cloud servers
→ ESET PROTECT Advanced
Adds full disk encryption, cloud workload protection for AWS/Azure/GCP, and mobile threat defense.
We use Microsoft 365 and need email security too
→ ESET PROTECT Complete
Covers everything in Advanced plus cloud app protection for M365 and Google Workspace, mail security, and patch management.
We need threat detection, incident response, and enterprise controls
→ ESET PROTECT Elite
Enterprise XDR via ESET Inspect, threat hunting, MFA, and full incident response capabilities.
Enterprise security
XDR & Elite
ESET PROTECT Elite — Enterprise XDR
The flagship ESET enterprise offering. Full visibility across endpoints, servers, cloud, and email — with threat hunting, XDR, and multi-factor authentication.
What ESET Inspect Provides
Threat hunting with root cause analysis and MITRE ATT&CK integration. Investigate incidents, understand attack chains, and respond with confidence — all from a single console.
What MFA Protects
ESET Secure Authentication secures VPN access, remote access, and web applications with multi-factor authentication. Protect your organization from credential-based attacks.
Who This Is For
Financial services, healthcare, government, multi-site organizations, and any business facing advanced threats or regulatory compliance requirements.
Industries We Serve
ESET Security for Every Industry in Uganda
Financial Services
PCI DSS compliance, transaction security, fraud prevention
Hotels & Hospitality
Guest data protection, POS security, network segmentation
Healthcare
Patient data privacy, medical device protection, data protection compliance
Education
Student data protection, campus network security, affordable licensing
NGOs & Government
Donor data security, compliance reporting, multi-site management
Professional Services
Client data protection, intellectual property security, regulatory compliance
Why Backspace?
Your ESET Implementation Partner
Backspace handles the full lifecycle — from assessment to ongoing management. We don't just sell licenses; we ensure ESET works for your business.
Assess
Understand your environment, users, devices, and risks before selecting a product.
Design
Select the right ESET tier and architecture for your organization's needs.
Deploy
Install and configure ESET across all endpoints, servers, and cloud workloads.
Configure
Set up security policies, encryption, MFA, and detection controls.
Manage
Ongoing administration, patching, updates, and license management.
Support
Local Uganda-based technical support — real engineers, not call centers.
Our approach08 steps
We Don't Just Supply Equipment
The equipment list comes last. We assess coverage, density, load and your existing network first — then specify what the environment actually needs. From there we deploy, test and support it.
01
Assess
We audit your current environment, risks, and requirements.
02
Design
We engineer a solution architecture tailored to your needs.
03
Supply
We source and deliver the right hardware and software.
04
Install
Our engineers deploy the system with minimal disruption.
05
Configure
We optimize settings, policies, and integrations.
06
Integrate
We connect everything to work as one unified system.
07
Test
Every link, camera, and failover is proven before handover. You get the results.
08
Support
Ongoing maintenance, monitoring, and local helpdesk.
FAQ
ESET Uganda — Frequently Asked Questions
What is ESET?
ESET is a cybersecurity company with over 30 years of experience protecting businesses worldwide. Their lightweight detection engine protects endpoints, servers, email, cloud workloads, and mobile devices — without slowing down your computers.
Is Backspace an authorized ESET partner?
Yes. Backspace Business Solutions is an official ESET partner in Uganda. We are authorized to sell, deploy, configure, and manage all ESET products. Every license comes with genuine keys, proof of purchase, and direct vendor support.
Which ESET product should I buy for my business?
It depends on what you need to protect. For small teams (5–25 devices), ESET Small Business Security is the simplest option. For businesses needing server protection and centralized management, ESET PROTECT Entry is the starting point. For encryption, cloud workloads, and mobile threat defense, step up to PROTECT Advanced. For full coverage including email and cloud apps, choose PROTECT Complete. For enterprise XDR and threat hunting, choose PROTECT Elite.
What is the difference between Entry, Advanced, Complete, and Elite?
ESET PROTECT Entry provides next-gen antivirus with centralized management. PROTECT Advanced adds full disk encryption, mobile threat defense, and cloud workload protection. PROTECT Complete adds cloud app protection for M365/Google Workspace, mail server security, and patch management. PROTECT Elite adds XDR via ESET Inspect, threat hunting, and MFA via ESET Secure Authentication.
What is XDR and do I need it?
XDR (Extended Detection and Response) provides visibility across endpoints, servers, cloud, and email in a single view. It correlates threats across multiple layers so you can detect sophisticated attacks that single-layer security misses. You need XDR if you face advanced threats, have compliance requirements, or operate in regulated industries like financial services, healthcare, or government.
What is ESET Inspect?
ESET Inspect is ESET's XDR platform. It provides threat hunting, root cause analysis, and MITRE ATT&CK integration. It gives your security team visibility into threats across your entire environment — endpoints, servers, cloud workloads, and email — with investigation and response capabilities.
What is Advanced Threat Defense?
Advanced Threat Defense is ESET's cloud sandboxing technology. It analyzes suspicious files in an isolated cloud environment to detect zero-day threats that traditional signature-based detection might miss. It's included in PROTECT Advanced and higher tiers.
Does ESET protect servers?
Yes. ESET provides server protection across Windows, Linux, and virtual environments. ESET PROTECT Entry includes server security. Higher tiers add cloud workload protection for AWS, Azure, and GCP. Backspace deploys and manages ESET server security for businesses across Uganda.
Does ESET protect email?
Yes. ESET Mail Security integrates with Microsoft Exchange and other mail platforms. It provides spam filtering, phishing detection, and attachment sandboxing at the email gateway level. ESET PROTECT Complete and Elite include mail server security.
Does ESET encrypt hard drives?
Yes. ESET provides full disk encryption management for BitLocker (Windows) and FileVault (macOS). This is included in ESET PROTECT Advanced and higher tiers. Encryption policies can be centrally enforced and monitored from the management console.
Does ESET provide multi-factor authentication?
Yes. ESET Secure Authentication provides multi-factor authentication for VPN access, remote access, and web applications. It's included in ESET PROTECT Elite.
Can Backspace deploy ESET for us?
Yes. Backspace provides full ESET deployment services including assessment, installation, configuration, policy setup, and training. We deploy ESET across workstations, servers, email gateways, and cloud environments.
Can Backspace manage ESET after deployment?
Yes. Backspace offers ongoing ESET management including policy administration, patching, updates, license renewal tracking, and threat monitoring. We track license expirations and notify you 90, 60, and 30 days before renewal.
Can ESET protect remote workers?
Yes. ESET cloud management allows you to enforce security policies and protect devices regardless of location. Remote workers' devices are managed through the same centralized console as in-office endpoints.
How does ESET licensing work?
ESET licenses are annual subscriptions priced per device. You can license workstations, servers, and mobile devices separately or together depending on the product tier. Backspace handles license procurement, deployment, and renewal management.
Can I buy ESET online?
Yes. You can purchase ESET licenses through Backspace by calling +256 786 394 913, visiting our office in Nakawa, Kampala, or contacting us through our website. We supply all ESET products with genuine licensing documentation.
When do I need enterprise pricing?
You need enterprise pricing when you have more than 25 devices, need XDR or threat hunting capabilities, require MFA, or need custom deployment and support arrangements. Contact Backspace for a tailored enterprise quote.
What support does Backspace provide?
Backspace provides local Uganda-based technical support including deployment, configuration, policy management, threat investigation, and ongoing administration. Our team is based in Kampala — no overseas call centers.
Can Backspace help migrate from another antivirus?
Yes. Backspace can migrate your organization from any existing antivirus to ESET. We handle uninstallation of legacy software, ESET deployment, policy configuration, and ensure zero protection gaps during the transition.
This system connects to04 related
Related Solutions
ESET Resources
Learn More About ESET in Uganda
Secure Your Business with ESET
Whether you need a single license or enterprise-wide protection, Backspace delivers the right ESET solution with expert deployment and local support.