Privacy Policy

1. Information We Collect

Backspace Business Solutions Ltd ("we," "us," or "our") collects information you provide directly to us, including:

• Name, email address, and phone number when you contact us or submit a form
• Business information relevant to your inquiry or project
• Communication records when you reach out to us via phone, email, WhatsApp, or our website

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project quotes
• Deliver and support our IT infrastructure services
• Send project updates and service-related communications
• Improve our website and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist in delivering our services, under strict confidentiality agreements

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your data
• Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: