We Engineer and bring value, that's it.
We set up the network & infrastructure, cameras, servers, points of sale, software and power systems that keep your businesses running — without the drama.
Or email us at info@backspace.ug
Authorized Systems Integrators and Infrastructure Partners
What We Do
Everything your business needs to stay connected
Networks & Infrastructure
Structured cabling, fiber optics, wireless, switches, VoIP — the network backbone that keeps your business connected.
Learn moreCCTV & Biometric
Protect your premises 24/7. IP cameras, biometric access control, alarm systems, and remote monitoring.
Learn morePower Infrastructure
UPS systems, automatic transfer switches, PDUs, and backup power that keep your servers running through every outage.
Learn morePOS Systems
Reliable point-of-sale hardware and software. Restaurant POS, retail POS, mobile POS, and payment integration.
Learn moreSoftware Supply
Licensed software — ESET, Kaspersky, Veeam, Microsoft 365, Synology. Supply, install, and manage.
Learn moreCloud Computing
Cloud migration, hybrid cloud setup, AWS & Azure integration, backup, and security for East African businesses.
Learn moreOrca School Platform
Complete school management — transport tracking, student records, academics, fees, and parent communication.
Learn moreFedha Microfinance Software
Loan management, savings, client scoring, and BOU compliance — microfinance software built for Uganda.
Learn moreIT Support & Managed Services
24/7 helpdesk, proactive monitoring, remote & on-site support, hardware repair, and SLA-guaranteed response times.
Learn moreManaged IT Maintenance
99.9% uptime guaranteed. Proactive monitoring, scheduled audits, and guaranteed SLAs — so your infrastructure never fails when you need it most.
Learn moreMayday CRM & Call Center
Omnichannel CRM and cloud call center. Voice, email, chat, and social — pipeline management and AI knowledge base.
Learn moreWho We Are
Built in Uganda.
Built for Growth.
Backspace Business Solutions Ltd is a Ugandan IT company specializing in infrastructure that businesses depend on. Based in Kampala, we serve hotels, commercial buildings, retail chains, and growing companies across Uganda.
We don't just install cables. We engineer systems that are reliable, organized, and ready for what's next. And when your infrastructure is live, we stay on board with managed services that keep everything running.
Testimonials
What Our Clients Say
“We had WiFi complaints every single day. Backspace came in, surveyed the building, and had us sorted in three days. I haven't had a single guest complaint since.”
“They rolled out POS across all our branches and trained every cashier on-site. Checkout is faster and end-of-day reconciliation is finally painless.”
“What I appreciated most was how patient they were with our board — no jargon, just clear answers. The CCTV system they installed covers every corner.”
Some of the businesses we work with every day
Managed IT Services
Stop Hiring Contractors.
Start Partnering with an MSP.
Once your infrastructure is live, you need it maintained. Our monthly retainer packages keep your systems running so breakdowns never become your problem.
Core Guard
Growing businesses, up to 25 users
- Monthly remote network health checks
- Basic firewall and camera data logs
- Quarterly UPS battery testing
- Next business day support response
BizGrowth
Mid-sized companies, 25-100 users
- Weekly network optimization audits
- Advanced malware endpoint security
- Bi-monthly physical cable inspections
- Within 4 hours on-site and remote support
Infrastructure Pro
Corporate, hotel, and real estate teams with 100+ users
- 24/7 continuous live monitoring
- Fully managed biometrics and active firewalls
- Monthly predictive downtime audits
- Within 1 hour guaranteed on-site tech
Free Tool
Calculate Your Office Downtime Risk
Answer two quick questions and receive a customized Infrastructure Optimization Roadmap from a Backspace engineer within 24 hours.
Not sure where to start?
Tell us what's broken — or what you're building. We'll figure out the rest and give you a straight answer.