Backspace portfolio

Portfolio & Case Studies

Infrastructure That Delivers Results

See how we've helped hotels, offices, and commercial buildings across Kampala eliminate downtime, improve security, and build networks that scale.

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Microsoft
Microsoft 365
AWS
Hikvision
Dahua
ESET
Kaspersky
Synology
Ubiquiti
MikroTik
D-Link
Grandstream

Featured Work

Case Studies

Real projects. Real results. Here's how we've transformed IT infrastructure for businesses across Uganda.

150-User Campus Network Overhaul in Nakasero, Kampala
Structured Cabling & Networking

Multi-floor corporate headquarters

150-User Campus Network Overhaul in Nakasero, Kampala

The Challenge

Legacy Cat5 cabling causing 40% data packet loss during peak hours. Unlabeled, tangled patch panels making network troubleshooting take hours. Inconsistent power cuts dropping the server room due to poor UPS configuration.

The Solution

  • Deployed 2,500m of shielded Cat6 structural cabling with vertical and horizontal cable management
  • Installed a centralized, climate-monitored 42U server rack with smart automated UPS
  • Upgraded multi-point biometric turnstiles integrated into a secure local network VLAN

99.9%

Network uptime with zero dropouts over 90 days

85%

Faster troubleshooting from 3 hours to under 15 minutes

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Zero-Lag Hospitality Network for Kampala Hotel
Fiber Optics & WiFi

Hotel and hospitality venue

Zero-Lag Hospitality Network for Kampala Hotel

The Challenge

Guest WiFi complaints daily. Slow speeds during peak check-in hours. Multiple dead zones across conference rooms and restaurant areas. No centralized network management.

The Solution

  • Full Cat6a cabling backbone with fiber uplink to each floor
  • Enterprise-grade WiFi access points with seamless roaming
  • Centralized network monitoring and VLAN segmentation for guest versus operations traffic

100%

WiFi coverage with zero dead zones

4.8/5

Guest satisfaction score on WiFi

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Fail-Safe Power & Data for Nakasero Office Block
Power & Security

Financial services office

Fail-Safe Power & Data for Nakasero Office Block

The Challenge

Frequent power outages crashing servers. No battery backup. Exposed cabling in ceiling voids. Security cameras offline during outages.

The Solution

  • Installed smart UPS system with auto-transfer switch for server room
  • Rerouted and labeled all structured cabling in cable trays
  • Integrated CCTV cameras onto backup power with remote monitoring

0

Unplanned downtime events in 6 months

100%

Camera uptime including power cuts

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End-to-End CCTV & Biometric Access for Entebbe Office Park
CCTV & Biometric Security

Commercial real estate complex

End-to-End CCTV & Biometric Access for Entebbe Office Park

The Challenge

No centralized security across 4 buildings. Analog cameras with no remote viewing. Manual gate logbooks with no audit trail. Multiple unauthorized access incidents.

The Solution

  • Deployed 64-channel NVR with 120+ Hikvision 4K IP cameras across all buildings
  • Installed biometric fingerprint readers at main entrances, server rooms, and parking gates
  • Created VLAN-isolated surveillance network with centralized monitoring dashboard

120+

Cameras live across 4 buildings

100%

Access events logged with biometric verification

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Multi-Branch POS & Network Deployment for Retail Chain
POS & Multi-Site Networking

Retail chain, 6 branches

Multi-Branch POS & Network Deployment for Retail Chain

The Challenge

Inconsistent POS systems across branches. Frequent card payment failures. No centralized inventory or sales data. Each branch running on different internet providers with no redundancy.

The Solution

  • Standardized POS hardware and software across all 6 locations with payment gateway integration
  • Deployed structured cabling and dual-WAN failover at each branch
  • Centralized cloud backup for sales data with daily automated sync

6

Branches standardized in 3 weeks

99.7%

Payment uptime across all locations

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Warehouse Fiber Backbone & Network Rack Build
Fiber & Data Center Build

Logistics and warehousing company

Warehouse Fiber Backbone & Network Rack Build

The Challenge

Warehouse floor had no network connectivity. Workers relied on mobile hotspots for inventory scanners. Server room equipment was stored in a locked office closet.

The Solution

  • Built a dedicated 42U climate-controlled server room from scratch
  • Ran 1,800m of single-mode fiber backbone connecting 3 warehouse zones
  • Installed managed switches, UPS, and structured cabling to 48 workstations

3

Warehouse zones connected via fiber

48

Workstations live with gigabit connectivity

Read Full Case Study

More Projects

Recent Installations

Hotel Server Room Build
Cabling

Hotel Server Room Build

Office Fiber Termination
Fiber Optics

Office Fiber Termination

Retail Security System
Security

Retail Security System

Commercial Network Rack
Cabling

Commercial Network Rack

POS Terminal Installation
POS Systems

POS Terminal Installation

Data Center Cabling
Cabling

Data Center Cabling

Warehouse Fiber Backbone
Fiber Optics

Warehouse Fiber Backbone

Security Camera Deployment
Security

Security Camera Deployment

Network Infrastructure Upgrade
Networking

Network Infrastructure Upgrade

Ready to Eliminate Downtime?

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