Contact
Contact Backspace IT Solutions Kampala
Ready to upgrade your IT infrastructure? Contact us for a free assessment. We serve businesses in Kampala, Entebbe, and across all regions of Uganda.
Get in Touch
Whether you need a full infrastructure overhaul or just a quick repair, we're here to help.
Address
Nakawa Akamwesi, Kampala, 10115
Phone
Call or WhatsApp: +256 786 394 913
Mobile: +256 759 378 881
Email
info@backspace.ug
What to Include in Your Inquiry
The more specific the starting brief, the faster we can give you a useful answer. If you already know the site type, number of users, number of cameras, branch count, or whether the site is active during installation, include that in the first message.
- Project location and business type
- Systems involved such as cabling, WiFi, CCTV, access control, POS, or cloud
- Whether this is a new deployment, upgrade, expansion, or fault response
- Target timeline, urgency, and any operating-hour constraints
What Happens After You Contact Us
We review the request, identify whether the issue is advisory, quotation-driven, or operationally urgent, and then recommend the next step. That may be a site visit, a clarification call, a troubleshooting session, or a scoped proposal.
- Initial response to understand the technical and business need
- Site survey or remote clarification if the environment is complex
- Recommendation, scope outline, or quote based on the actual site conditions
- Implementation scheduling with attention to business continuity