Reviews & Feedback

Customer Reviews & Feedback

See what our clients say about Backspace Business Solutions. Your feedback helps us improve and serves as a guide for businesses looking for reliable IT infrastructure services in Uganda.

What Our Clients Say

Trusted by hotels, malls, corporations, and businesses across Kampala and all regions of Uganda.

Hospitality

Backspace transformed our hotel's entire IT infrastructure. The structured cabling and POS integration run flawlessly. Our guests now enjoy seamless WiFi across all floors, and check-in has never been faster. Truly professional team.

Sarah Nakamya

Victoria Grand Hotel

Fiber Optics

We needed fiber connectivity across a 12-building campus. Backspace designed and installed a robust fiber backbone that handles our data demands with zero downtime. Their team worked around our production schedule without disruption.

David Ochieng

Kampala Industrial Park

CCTV

The CCTV system Backspace installed covers every corner of our mall with crystal-clear footage. Their biometric access control at staff entry points has significantly improved our security. Response time for any issues is excellent.

Grace Tumusiime

Acacia Mall Management

Structured Cabling

Backspace restructured our entire office cabling system. What was a tangled mess is now clean, labeled, and easy to manage. Network issues have dropped dramatically. Great work from start to finish.

James Mugisha

Rift Valley Motors

IT Support

Having Backspace as our IT support partner gives us peace of mind. Whether it is a server issue at 2 AM or a POS glitch during peak hours, they respond quickly and resolve it. Their hospitality sector experience really shows.

Patricia Ainembabazi

Lake Victoria Serena Resort

POS

We rolled out Backspace POS systems across all our branches. The Ezee Optimus integration is smooth, and their team handled everything from installation to staff training. Checkout speed improved by 40% in the first month.

Robert Ssemakula

Capital Shoppers Supermarket

Power

Backspace set up our backup power infrastructure and UPS systems for the server room. Even during load shedding, our systems stay online. They also helped us optimize our power distribution for the conference hall.

Isabel Namutebi

Serena Conference Center

Cloud

Migrating to the cloud felt daunting until Backspace walked us through every step. They set up our AWS environment, configured security, and trained our team. We have cut infrastructure costs by 35% and gained flexibility we never had before.

Michael Odong

TechHub Uganda

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