About Us
The people behind your network
We're a Kampala-based team that builds, fixes, and maintains the IT infrastructure businesses depend on every day.
Our Story
Backspace started because we kept seeing the same thing: businesses in Kampala struggling with networks that dropped randomly, server rooms that looked like bird nests, and security cameras that only worked when nobody was watching.
We decided to do it differently. We listen first, design something that actually makes sense, build it properly, and then we stick around to make sure it keeps working. That's it. No complicated sales pitches, no cutting corners.
Today we work with hotels, offices, retail chains, and schools across Uganda — and we're proud that most of our clients have been with us for years.
Our Values
What Drives Us
Quality First
We use the best materials, follow industry standards, and test everything before we hand it over. No shortcuts.
Reliability
Our systems are built to work — day in, day out. When you call us, you get answers. When we install something, it stays installed.
Client-First Approach
We listen to what you actually need, not what we want to sell. Every project starts with understanding your business.
How We Work
How We Engineer Your Infrastructure
Every project follows a structured engineering process. We don't just install equipment — we design systems that work together and keep working.
Our Approach
We Don't Just Supply Equipment
We engineer technology to work together — from initial assessment through deployment and ongoing support.
Assess
We audit your current environment, risks, and requirements.
Design
We engineer a solution architecture tailored to your needs.
Supply
We source and deliver the right hardware and software.
Install
Our engineers deploy the system with minimal disruption.
Configure
We optimize settings, policies, and integrations.
Integrate
We connect everything to work as one unified system.
Support
Ongoing maintenance, monitoring, and local helpdesk.
Technical Discipline
Our Capabilities
The technical standards and practices we apply to every project.
Network Design
Topology planning, IP addressing, VLAN segmentation, redundancy
Structured Cabling
Cat5e/Cat6/Cat6a installation, testing, certification, documentation
Fiber Optics
Single-mode/multi-mode, splicing, OTDR testing, termination
Power Protection
UPS sizing, generator integration, ATS, PDU, load analysis
Security Systems
CCTV design, access control, biometric integration, monitoring
Documentation
Network diagrams, cable schedules, IP plans, configuration backup
Testing & Verification
Cable certification, speed testing, failover verification, load testing
Manufacturer Standards
Vendor-certified installations, warranty compliance, best practices
Ongoing Maintenance
Preventive maintenance, monitoring, backup, firmware updates
Our Team
The People Behind the Work
Davis Ray K
Operations Manager
The backbone of Backspace. Davis keeps everything running like clockwork — from project scheduling to client coordination. If there's a problem, he's already solving it.
LinkedInDeogratious O
Sales & Accounts Manager
Deogratious turns conversations into partnerships. He understands what clients need before they do, and makes sure every project starts with the right solution.
Kirunda James
General Technical Manager
James has seen every networking problem imaginable — and fixed most of them. His technical depth across cabling, fiber, and security makes him the go-to for complex projects.
Muwawu A
Technical Manager — Fiber
Fiber is Muwawu's world. From single-mode to multi-mode, splicing to testing — he builds the high-speed backbone that powers our clients' businesses.