Networks · Fiber · CCTV · VoIP · IT Support
Networks, CCTV, communications and power designed, installed and supported as a single system for hotels, offices, schools and multi-site operations across Uganda.
Business problems before product specs. Pick the one that matches your situation.
Staff can’t connect reliably between buildings.
View solutionNight vision poor, storage gaps, or remote access fails.
View solutionCalls missed, no IVR, staff juggling personal phones.
View solutionTransactions interrupted, backups missing, slow support.
View solutionUPS undersized, no auto-transfer, equipment at risk.
View solutionMultiple vendors blaming each other when things fail.
View solutionDiagnostic — tell an engineer
Tell us what's wrong in plain words — we'll show you what usually causes it, and how we'd fix it.
Engineering response
Select a challenge from the list to see the areas we'd examine, the signal path we'd trace, and our approach.
02 — Core capabilities
Design · Install · Support
Networks, communications, security, power and cloud — specified, installed and supported as a single system.
High-Density Infrastructure
01 / 05
Certified Cat6/Cat6a structured cabling, multi-gigabit switches, and single-mode fiber risers engineered for predictable throughput without bottlenecks.
Unified Communications
02 / 05
Low-latency voice systems with IVR auto-attendants, mobile app extensions, and HD call clarity that reduce phone bills across East Africa.
Smart Security
03 / 05
Facial recognition turnstiles, 4K night-vision surveillance, and remote multi-site NVR monitoring with tamper alerts.
Mission-Critical Power
04 / 05
Pure sine wave power backup and auto-transfer switching, sized to ride through Uganda's grid fluctuations.
Cloud & Compute
05 / 05
Enterprise Synology storage, immutable cloud backup, and virtualized workloads backed by 24/7 proactive monitoring.
Turnkey Budget PackagesFixed scope, quote on request
No hidden fees
Pre-engineered scopes. Deploy faster, with Backspace engineering from assess to support.
10-25 Users
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25-100 Users
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Custom Sizing
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Engineering you can trust. Performance you can prove.
2-Hour Dispatch
Engineer dispatched within 2 hours for critical sites in Kampala, Wakiso, Entebbe and Jinja.
Cable Pass Certificate
Every cable link tested and certified to standard. You receive the report at handover.
No-Questions Hardware Replacement
Defective hardware replaced fast, no paperwork delays.
A live look at a Backspace deployment — redundant WAN links, a segmented core, stacked switching, and the telemetry our engineers watch around the clock.
All Traffic · Aggregate
12 groups · core switch total
Total download
2.55Gbps
Total upload
936Mbps
Peak · 60s
2.59Gbps
A field engineer surveys your site, power, cabling and constraints — so nothing is specified blind.
Architecture, topology and capacity planned around how your operation actually works.
Vendor-neutral equipment selected for compatibility, warranty and lifecycle — never brand-first.
Professional installation, configuration and testing against the design — certified on handover.
Monitoring, maintenance and a phone number that answers — for the life of the system.
04Specialised sector engineering
Eight sectors — one method
Find your sector — see what gets built, and how it fits together.
Guest Wi-Fi that survives full occupancy, plus CCTV, VoIP and power to match.
Campus coverage, student safety and systems that survive the school day.
Clinical systems stay up while guest, staff and device traffic stay separate.
Cabling, Wi-Fi, voice and cloud that simply work, floor to floor.
Tills that keep selling through power cuts and internet drops.
Multi-site links, remote access and backup for field operations.
Full-floor scanner coverage, CCTV and power for industrial sites.
Risers, tenant networks and shared security for whole buildings.
05Clients
Across the country
Restaurants, cafés, schools, engineering firms and public institutions.
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Briefcase Contractor Antidote
Site autopsy
Left: the contractor spaghetti you inherit. Right: the Backspace standard we deliver and maintain.
Before
After
Free on-site audit · Certification test report · Engineering plan with costs
06Field window — @backspace.ug
Installations · Site work
Installs, surveys and commissioning on sites across Uganda.
Next step
Book a site survey with our principal engineers — network, power and security reviewed on site.
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