Hospitality-Grade Wireless
01
Guest & Staff Wi-Fi That Holds Up
High-density Wi-Fi 6 designed for hotels — fast roaming across all floors, captive portal with room-number auth, and strict guest/staff VLAN separation.
Explore solutionHospitality IT Infrastructure
TECHNOLOGY THAT
SERVES YOUR GUESTS.
From check-in to check-out, Backspace engineers the Wi-Fi, security, power, and communications that hotels across Uganda depend on every day.
Hospitality Technology Stack
05 tiles
Every System Your Hotel Needs.
Complete IT infrastructure engineered for hotels, resorts, and serviced apartments across Uganda.
24/7 Visual Security
02
4K CCTV & Perimeter Monitoring
Full-coverage IP surveillance for lobbies, corridors, parking, and perimeters — with ANPR vehicle logging and AI intrusion detection.
Explore solutionUnified Communications
03
IP-PBX & VoIP for Every Department
Grandstream UCM PABX with IP phones for front desk, housekeeping, and management — including guest room calling, mobile app, and call recording.
Explore solutionMission-Critical Power
04
Online UPS & Power Protection
Double-conversion UPS with automatic transfer switching keeps PMS servers, POS terminals, key card systems, and CCTV online through Uganda grid fluctuations.
Explore solutionData & Backup Infrastructure
05
Servers, NAS & Automated Backup
Rack-mounted servers with Synology NAS providing 3-2-1 backup (local + off-site + cloud) for PMS databases, booking records, and financial data.
Explore solutionCertified performance
Tested on handover
Engineered for Hospitality Uptime
The metrics that keep guests happy and operations running.
01
Full House
Capacity Designed
Coverage and capacity planned for peak occupancy, not an empty building.
02
30-day
CCTV Footage Retention
RAID-protected NVR storage with remote secure viewing.
03
In Writing
Your Service Agreement
On-site response times for critical incidents are agreed before handover.
04
Segmented
Payments & PMS
Cardholder and PMS traffic is isolated from guest and staff WiFi.
Enterprise Wireless
Specified, installed, proven
Enterprise Wireless
FIG. 01
Enterprise Wireless
Wi-Fi That Guests Brag About
High-density Wi-Fi 6 designed specifically for hospitality — fast roaming from pool to penthouse, room-authenticated captive portal, and strict isolation between guest and operations networks.
- Ceiling-mount APs blending with hotel aesthetics
- Captive portal with room-number or voucher authentication
- Bandwidth fairness — one streaming guest can't hog the network
- Dedicated VLAN for hotel operations (PMS, POS, CCTV) separate from guest traffic
- Centralized cloud dashboard — manage multiple properties from one console
Smart Security
Specified, installed, proven
Smart Security
FIG. 01
Smart Security
24/7 Surveillance Protecting Your Property
4K IP cameras covering every critical area — lobbies, corridors, parking, and staff zones. With ANPR vehicle recognition, AI perimeter intrusion alerts, and RAID-protected NVR recording, nothing is missed.
- ANPR vehicle tracking at hotel entrance and parking
- AI analytics: tailgating detection, loitering, line-crossing
- 30–90 day encrypted NVR footage retention
- Secure mobile app for owners and security managers
- Integration with access control and fire alarm systems
Clarity & Answers
FAQ
Frequently Asked Questions
Our Approach
We start with a site survey before recommending anything. Dead zones, power risks, and PMS integration requirements vary by property — a cookie-cutter solution will always underperform.
Common Mistake
Many hotels install consumer-grade routers and expect enterprise performance. Without proper AP placement surveys, VLANs, and QoS — guests and operations will always compete for bandwidth.
Our approach08 steps
We Don't Just Supply Equipment
The equipment list comes last. We assess coverage, density, load and your existing network first — then specify what the environment actually needs. From there we deploy, test and support it.
01
Assess
We audit your current environment, risks, and requirements.
02
Design
We engineer a solution architecture tailored to your needs.
03
Supply
We source and deliver the right hardware and software.
04
Install
Our engineers deploy the system with minimal disruption.
05
Configure
We optimize settings, policies, and integrations.
06
Integrate
We connect everything to work as one unified system.
07
Test
Every link, camera, and failover is proven before handover. You get the results.
08
Support
Ongoing maintenance, monitoring, and local helpdesk.
Ready to Upgrade?
Let's Engineer Your Hotel's Infrastructure.
Free on-site assessment — we evaluate your Wi-Fi, security, power, and communications systems with a written report.
This system connects to04 related